Updated September 10, 2025

This privacy policy explains how Deepinsight AS collects and processes your personal data on deepinsight.io. All references to “we” and “us” refer to Deepinsight AS.

If you have any questions, you can contact us at privacy@deepinsight.io

1. About Deepinsight

Deepinsight AS is a private company that delivers software for improved planning and capacity management to the specialist healthcare sector.

Contact details:

Deepinsight AS, Rådhusgata 25, 0158 Oslo

Deepinsight’s Data Protection Officer can be reached at privacy@deepinsight.io.

2. What information we collect

When signing up for newsletters, seminars, and other marketing activities

• Contact information such as name, email address, phone number, and any information you provide in the contact form.

• Information about activity, such as which seminar you registered for or competition you participated in.

• Any other information you have provided to us.

Recruitment

• Contact information, CV, cover letter, certificates, references.

Website

• IP address

• Pages you have visited on www.deepinsight.io

• Device information – which device you used to visit our website (PC, mobile phone, tablet, etc.)

• Time of visit and the country you visited us from.

Recordings and service development

• With your consent, we may make audio or video recordings in meetings to improve our services.

  
  

3. Legal basis for processing

The information collected about you is used for the following purposes:

• Marketing of Deepinsight and our services

• Recruitment

• Statistics and analysis of visitors on www.deepinsight.io

When you visit our website, we process personal data based on our legitimate interest in providing information services to you and adapting content to your device (PC/mobile/tablet).

Collection of personal data and other information through cookies, such as our cookie banner on the website, and similar technology is based on your consent. The same applies to the collection and use of personal data for marketing.

4. Storage period

The retention period depends on how you have been in contact with us:

• Recruitment: Data is stored for up to two years after the process in order to assess you for future positions, or until you withdraw your consent.

• We store correspondence and contact information as long as the customer relationship lasts, and up to one year after termination, or until you withdraw your consent.

• Data collected via cookies is stored for up to one year, depending on the type of cookies.

Information may be retained longer if we are legally required to keep it, for example under accounting rules (up to 5 years).

5. Sharing of personal data with third parties

We only share personal data with:

• Subcontractors who deliver necessary services. They only have access to the information needed to complete the tasks they perform for us. The following subcontractors are used:

  • Framer (website platform)

  • Google Ads (marketing)

  • Google Analytics (statistics and analysis)

  • LinkedIn (marketing)

  • Meta (marketing)

• Public authorities if we are legally obligated.

We never sell personal data.

6. Your rights

You have the right to:

• Access the information we process about you and why.

• Request correction or deletion of information.

• Withdraw consent.

• Request restriction of processing or object to processing.

• Request data portability.

If you wish to exercise one or more of your rights, please contact us at privacy@deepinsight.io. We will respond to your request as soon as possible, and no later than within 30 days.

For more information about your rights, see the Norwegian Data Protection Authority’s overview: Your rights.

7. Cookies

We use cookies on our website to:

• Ensure the site functions technically correctly.

• Understand how visitors use the site (via Google Analytics 4).

• Customize advertising through Google Ads, Facebook Ads, and LinkedIn Ads.

A cookie is a small text file stored in your browser when you visit a website. You can control the use of cookies through your browser settings, and you can delete stored cookies at any time.

We do not store sensitive personal data in cookies.

8. Complaints

If you believe our processing of your personal data is not in accordance with the information given above, or if you believe we do not comply with data protection legislation, you can file a complaint with us by sending an email to privacy@deepinsight.io.

If you are still not satisfied with our processing of personal data, the complaint can be directed to the Norwegian Data Protection Authority: www.datatilsynet.no.

9. Changes to our privacy policy

Changes to our privacy policy will be made as needed. Any changes will be published in this document. Where appropriate, we will notify you in writing.