Customer story
Deepinsight Hero reduces waiting lists at Norwegian hospitals
Published: 12. sep. 2024
Author: Merete Willumsen Haugå
Our software Deepinsight Hero has quickly contributed to significant improvements at Lovisenberg Diakonale Sykehus. After just six months of operation, the hospital can report better resource utilization and shorter waiting lists. Dagens Medisin and MedWatch both published stories on the results achieved.
Effect on Waiting Lists and Patient Treatment
The results speak for themselves: Over six months, the hospital has experienced a 26% increase in the number of operated patients, a 13.5% improvement in the operating rooms, and an 18.5% reduction in the waiting lists for patients awaiting Ear-Nose-Throat day surgery and orthopedic overnight stays. These figures are from week 17 to week 27, compared to the same period the previous year. These results are a direct outcome of the collaboration between Deepinsight and Lovisenberg Diaconal Hospital, and according to Henrik Hofgaard, Assistant Clinic Manager at Lovisenberg Diaconal Hospital, the technology has helped optimize operations in several areas.
– The collaboration with Deepinsight has yielded noticeable results. We are excited about what we can achieve as Deepinsight Hero is further developed, says Hofgaard.

From left: Assistant Clinic Manager Henrik Hofgaard (Lovisenberg Diaconal Hospital) and CEO Olav Willumsen Haugå (Deepinsight).
Technology for a More Efficient Everyday Life
One of the most valuable effects of Deepinsight Hero is the time savings the technology provides. Tasks that previously took several days are now solved in a few hours. This has freed up valuable time for planning staff and other employees, who can now spend more time on patient-centered tasks instead of repetitive planning work.
This is not just a temporary improvement—Deepinsight Hero is designed to create lasting value in the healthcare sector. By using an agile development methodology and working closely with users, Deepinsight ensures that the solution meets the actual needs of healthcare personnel.
Long-term Technology Development with Concrete Results
Deepinsight continues the development of the software in close collaboration with users at Lovisenberg Diaconal Hospital. This will ensure that the technology continues to improve patient treatment and efficiency at Norwegian hospitals.
Part of a Larger Solution
Deepinsight aims to contribute to a sustainable healthcare system through smarter resource utilization and long-lasting solutions. The company looks forward to further developing the technology and continuing the good collaboration with Norwegian hospitals to create a better and more efficient healthcare system.
Read more about us in Dagens Medisin and MedWatch.